I had a hard time configuring the area I needed for the spring, but after I did, you got me a quote quickly. After I ordered them I received them even quicker than you had quoted. Price was good. Have already passed your name to another company. Hopefully this project takes off and I have to order quantities. Thanks for your help.
Bill Patterson / Englewood, OH
Thanks for such prompt service. They look great.
Woody Ussery / College Park, GA
Sam, Just wanted to let you know we did receive the springs today and they look good. Thank you again for the speedy service! Thank you,
Ken Pereira / Woodlake, CA
Sam, Thanks for your help and fast replies I could not be more happy. I wish my other intermittent suppliers where as easy to do business with.
Hi Mike, The shipment of these springs has just arrived. Thanks for the great service! Your fast response definitely helped me put my prototype timing back on schedule. Have a Merry Christmas!
Don Blandino / Auburn Hills, MI
Mike! You're quite possibly my new best friend! I wish more vendors were this quick to reply! Thank you very much! It's appreciated!
Khris / Way Henderson, NV
Erin, I received a batch of springs just now. Thanks very much for your rapid shipment of the parts! That has significantly helped us get started, since we're trying to capture the Christmas market this year. Initial inspection of the parts looks perfect. If you don't hear back from us, you can assume they are working well. And if sales go well, it looks like we'll be able to sell all the units, we'll place a follow-up order with you in advance. Thanks again for answering all our questions and pushing out the properly dimensioned parts!
Just a note to compliment your company. I needed some springs in order to complete restoration of an antique leather sewing machine. By accident, I found your site on the internet. Keep the folks who created your website store. It was one of the easiest I have ever used. It allowed me in minutes to fill in the blanks for the various springs I needed. Another surprise was the speed by which you filled my order. Quality of your springs is excellent. I need to find another project so I can purchase some more springs from you. THANKS,
Hi Sam, Short note to say thanks. We received the springs yesterday, and we immediately put them to use in repairing those chairs. This is at least a week ahead of time, and we are really very grateful! Best regards,
Bill / West Layfette, IN
You folks are very responsive. It’s impressive. Best regards,
Erin, We appreciate you getting back with us so quickly!
Wil / Amelia, OH
We got the springs today and they work perfectly as we envisioned. I wanted to thank you both so much for not only being so helpful and attentive while processing the order, but for even getting our order out sooner than expected. Our project was very close to the deadline and those extra days helped us immensely! As I mentioned before, we intend to put a new order in a not so distant future for more springs and I will certainly contact you guys then. I hope you have a great weekend and again thank you so much for your help and business. Regards,
Pedro / Wilmington, NC
Erin, Thank you for the expedient response. I appreciate your efforts. I wish our other vendors were as responsive. You set the bar high! Well done!
Springs looked great. Thanks for the quick service! Thank you,
Good morning Sam, Just want to let you know that springs work as I expected. Thank you for the quick turnaround.
Erin, thanks for such a fast quote. You rule!
Hey, Just wanted to drop you a line to say thank you for rushing through the quick estimate of cost/time based on the large work set and wireframes James sent through. Getting the info before the client meeting yesterday really helped us sell what we can offer. Fingers crossed and let’s hope we locked the project. Regards,
Hi Dirc, Just want to thank you and tell you what a great job you guys did turning those springs around. I wish I could get that kind of service from all my vendors. Thanks again,
Jim Kelly / Bradford, MA
Kyle, The springs were a big hit among collectors. Here's the article I wrote in the October issue of the newsletter for Telephone Collectors International. This was a good experience and I want to thank you again for making it come out so well.
Ralph Meyer / Easton, MD
Please thank the Jones team for outstanding customer service. Very much appreciated!
Erin, It's refreshing to deal with someone smart and punctual. Regards,
Received the springs today. I’m very pleased with the service that you provided for us. We will let everyone know about you.
Sam, Received the springs today. AWESOME. Thanks again for your help, advice and support on my splitter.
Kyle, Thank you very much. I was able to get my design finalized and off to my customer. You are a lifesaver as usual.
Paul / Cleo, MI
Much thanks to your company and your great service! I have installed both springs and our garage door works great. I'm so glad I found your website. Thanks again,
Ken Wilson / Cape Coral, FL
Kyle you are awesome! Thank you for all of your help on this!
Erin / Birmingham, AL
Just want to compliment you on your great customer service. It's refreshing to get fast response and no 'BS' communication from a US company. Keep up the good work! Thanks,
Joe Naylor / Livonia, MI
Thanks Kyle, That is perfect. Next time, I’ll just leave it to the professionals instead of trying to muddle through myself.
Mikhail / Vista, CA
Hello: You guys are great! Got my springs; two of them. Didn't expect that. They fit in the rifle and so far it is cycling great. Need to shoot it, but I think from here on it will be fine. Thank you for working with me, you have been very patient with me. You did great.
John Cope / Orlando, FL
Fantastic Erin! Appreciate the awesome service. You made it very easy for us and our customers. Thank you.
Tammara / Lexington, KY
Kyle, Look forward to getting my springs. You have no idea how hard it is to order these from other suppliers. You made it easy for me. Mate, they either have it listed but no stock, have so much stock they can't find it, have nothing close, or just give up finding something. Thank you for your help.
Ron / Australia
Thank you Sam for all of your help. I got the springs today. I will for sure use W. B. Jones Spring Co. again when needed and will recommend to anyone in need of spring work! Thanks again,
Larry / Lexington, KY
Mike, I received my order today and they are exactly what I needed. Thank you for the great service!.
Jim Knabl / Goshen, NY
I want to thank you and the rest of the staff for the help. I did order the springs and I was able to restore what would have been relegated to the scrap pile and now it's a functional piece once again. Much appreciated.
Good Morning Sam, Received Springs yesterday. Thank you very much for pushing this through for me. Back in business. Great product and great service. Thanks again,
Dave / Cleveland, OH
Hello Sam, Got my 8 springs delivered today and couldn't be happier. Thanks for all the assistance in getting me replacement springs for my Motor Coach.
Alex / Countryside, Il
Hi Sam, I got springs today. I'm very pleased with built product & turnaround. Thanks,
Ryan / Manheim, PA
This letter is to express my thanks and long-lasting gratitude for the work your company did for me. The springs you wound are installed; my oven is working properly again. Getting a new screw to fit the spring took the talent of an aged hardware store man, who found exactly the right item: designed to hold license plates on the car. Works for me too! At the hardware store, a man hearing my story commented "sounds like you are talking about some adventure out of the 1940's". He was right and I'm glad I found your company!
Bob Sessions / Madison, Wisconsin
Mike, I just wanted to tell you great job on that spring you made on Monday. That one really got us out of a bind. Thanks!
Kurtis Maynard / Portsmout, VA
I just wanted to let you know that the 153c worked perfectly, actually better than new, thank you!
Dear Jones Spring Co., I am a supervisor at Artisan Medical. I use your springs regularly on one of my skull projects to attach the jaw to the skull. I have loved the quality of your springs on a constant basis. Thank you for your great product. Sincerely,
Thank you very much... we received the springs today, and are perfect!
Kyle, They came in on time and worked great, thanks again! Regards,
Chris Jersey / City, NJ
Received the sample today. Perfect!!
Just wanted to send you a quick thank you note. The springs were perfect and beyond my expectations. Exactly what I was looking for! On top of that, the lead time and shipping was incredibly fast and speedy. Thanks so much once again, and I can't wait and look forward to working with your company in the future.
Cameron Jordan / Athens, GA
Hi Kyle, The springs came in and work great! Thank you.
Chris / Murry, UT
Very nice work on the springs! Thanks again for your time.
Thank you Erin, the new springs worked great! Have a nice day,
Thank you so much for fabricating those springs. They are an exact match for the ones I was paying a previous vendor $2 each for and they just raised the price to $3 each. They are the correct size, spring load and even color. At .68 each they are a bargain that will allow me to hold my prices to my customers. It's a pleasure doing business with a company that delivers a good product and actually delivers before the indicated lead time.
George Cohn / Tucson AZ
Hi Erin, Here are the springs in action. That’s all they do. And they do it perfectly! Thank you! That’s what it looks like when a king salmon bites one of my hooks. Thank you. I’ll be ordering more in the Fall.
Ben / Sitka, AK
Wanted to let you know that the springs you made for me worked perfectly. Thank you,
Gary Swilley / El Dorado, AR
Hey Mike, Got the springs and they look great! Thanks again for all the help. I’ll let you know how they feel when I finish the first one. Thanks
We received the springs and they work perfectly! Thank you for all your help on this project!
Adam / Milwaukee, MI
Just want to say thank you! The Springs fit perfectly. Will highly recommend your company to others in this area.
Kevin - South Sioux City, NE